Success Story: Rock and Jacki Stoltzfus

2008 was a tough year. Our economy was in turmoil and homeowners struggled to stay afloat. Families across the U.S. – Michigan included – witnessed a housing crunch.

Rock and Jacki Stoltzfus are no exception.

“We had a pretty tough experience with a home in 2008,” Rock said. “A home we had been in for only two years.”

“With the loss of a job that I had since 1995 and an extended illness for my wife Jacki, we eventually lost that home in 2011. Since then, we’ve rented. We didn’t want to try and purchase a home again and we weren’t even sure if we’d qualify.”

That all changed in 2019.

“I contacted our friend and realtor who quickly put us in contact with Dave and the team,” Rock said. “In just a matter of a day or two we found out we were good to go and we immediately began the process of getting pre-approved and looking for a home.”

Rock and Jacki worked with Licia Ackerberg. Things moved fast and efficiently.

“We have known Licia for years and she quickly got us on the right track,” Jacki said. “We found our new home the first weekend we looked.”

According to the couple, Dave and his team at Michigan Mortgage exceeded all expectations. They explained the process clearly and handled their unique situation with great expertise.

“Our experience with Dave and the team was fantastic,” they said. “Just the right mix of encouragement and letting us know what documents and other information was needed from us. They kept us informed every step of the way.”

“We never felt pressured and felt like their goal was to help us get what we wanted,” Rock said. “We were told ahead of time what to expect and so there were no surprises.”

The couple moved into their new home the weekend before Christmas with the help of their grown children. They celebrated Christmas together that same weekend.

“All around, this has been a great experience,” Rock and Jacki said.

We wish them a happy and healthy 2020 in their new home!